My client are a leading ITAM Consultancy based in the UK. Due to continued growth and customer demand, they are actively recruiting exclusively with MerlinCorp for a Flexera Technical Consultant to join the team. 

Initially it is envisaged that this role will be responsible for delivery of implementation or deployment projects but in time will build a team of Technical Consultants. 

Responsibilities 

The key responsibilities of the Technical Consultant include: 

Delivery 

• Proactively manage and deliver Flexera implementation services to clients ensuring a consistently excellent level of service. 

• Utilise a consultative approach to advise and guide clients on best practice implementation and adoption. 

• Ensure client objectives are met and that the client derives the best possible value.  

• Develop client engagement practices including, but not limited to, technical solutions, process and project management. 

• Identify, document, report opportunities, risks, and associated remediation options  

• Ensure customer successes are logged and promoted both within the client’s organisation and also logged 

• Ensure that the team develop and maintain key client relationships  

 Improvement & Business Development 

• Maintain up to date industry knowledge of ITAM vendor technologies, policies and practices 

• Assist with the training and development new staff 

• Operate as part of the team, contributing to client engagement planning and delivery 

• Support sales activities for new and existing customer accounts for example by providing Flexera subject matter expertise 

• Contribute to the development and on-going improvement of Technology services skills to ensure services are delivered to a high standard, are efficient and cost/resource effective 

• Define, maintain, and improve documentation, report templates, delivery standards and working practices across the team 
• This is primarily concerned with Flexera’s platforms: FNMS and FlexeraOne ITAM with a desirable ability to include Flexera’s IT Visibility and Cloud Cost Optimisation services as well as the Snow Software product acquisitions. 

Experience & Skills 

Essential: 

• In depth Flexera implementation working knowledge and experience, minimum of 5 years, ideally gained from Flexera, reseller, consultancy, or end user environment. 

• Consider themselves a Flexera Technology Specialist 

• Proven track record of Flexera implementations 

• Excellent working knowledge and experience of ITAM. 

• Team Player with individual drive and tenacity. 

• Consultative approach to client engagements. 

Desirable: 

• Knowledge of other tools such as Snow and ServiceNow SAM Pro 

• Flexera Professional Certification 

• Advanced knowledge of writing scripts required for client deliverables 

• ITAM experience and data handling experience. 

Qualifications/Experience 

• University degree or similar/equivalent combination of studies and experience. 

• You may have gained relevant experience from a variety of backgrounds and for the right person we will provide training and support to help you become successful in this role. 

Languages 

• English: excellent verbal and written skills are essential. 

• EU languages desirable (but not essential) such as: German, Italian, French, Spanish. 

Benefits 

• Flexible office/remote working.  

• 25 days annual leave (plus public holidays).  

• Enrolment into company pension scheme. 

• Life Assurance provided by the company. 

• Health Insurance 

Location 

Remote working is available with travel to our offices and on-site when required. The successful candidate must have the right to work in the UK, be a UK resident for a minimum of 5 years and be able to attain UK Government SC Clearance.